Terms of Service

Some standard features of the Service are provided free of charge, whereas certain premium features are subject to the payment of a subscription fee (“Subscription Fee”). The pricing page describes the functionalities of each tier and the corresponding Subscription Fee.

Subscription Fees are due in advance and are non-refundable, unless otherwise stated in these Terms. Payment must be made via the accepted payment methods as set out on the pricing page.

Your purchase of a paid subscription is processed through Paddle.com Market Ltd (“Paddle”), who acts as our Merchant of Record. Paddle handles billing, invoicing, VAT/sales tax, and refunds on our behalf. By purchasing a subscription you also explicitly agree to Paddle’s Consumer Terms. You agree to receipt of all invoices and receipts in electronic format, including email.

We shall not be responsible for non-delivery of the Service due to incorrect information provided by you. To amend your order, please contact us at info(at)postera.io. We reserve the right not to fulfil and to cancel orders if payment is not received.

Subscriptions renew automatically at the end of each billing period. You may cancel at any time through the billing portal; cancellation takes effect at the end of the current period.

If you are a consumer and the mandatory provisions of the law of your country of residence grant you the right to cancel your subscription, you may exercise this right within the applicable statutory period. Please note that your right to cancel may not apply to the supply of digital services that you have started to download, stream, or otherwise access, or to services of which you have already had the benefit.

To meet the cancellation deadline, it is sufficient that you notify us of your decision to cancel before the expiration of the applicable period by contacting us at info(at)postera.io.

If you cancel your subscription as permitted above, we will reimburse all payments received from you without undue delay, and no later than 14 days after the day on which we are informed of your decision to cancel.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and Data in accordance with your subscription plan.

• Personal license plans (Standard, Advanced, Professional): You may use the Data for your own internal research and analysis. You may not redistribute, resell, or sublicense the Data.
• Commercial license plans (Institutional): You may use the Data within your organization and incorporate it into internal products. Redistribution to third parties requires a separate distribution agreement.

Augmento is not registered as an investment advisor in any jurisdiction. The Data and any content provided through the Service are for informational and research purposes only. Nothing on this platform constitutes financial, investment, legal, or tax advice. Sentiment scores and indices reflect aggregated social media activity and are not recommendations to buy, sell, or hold any crypto asset.

You are solely responsible for your own research, due diligence, and investment decisions. Crypto assets are volatile and carry significant risk of loss.

We strive to provide accurate and timely data but do not guarantee the completeness, reliability, or timeliness of the Data. Sentiment data is derived from third-party social media platforms whose availability and content are outside our control. We may modify, suspend, or discontinue any part of the Service at any time without prior notice.

The Service may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications. Augmento is not responsible for any delays, delivery failures, or other damage resulting from such problems or for any event outside the reasonable control of Augmento, including but not limited to acts of third parties, government regulations, shortage of supplies, acts of war or terrorism, natural disasters, or electrical, internet, or telecommunications outages.

Augmento remunerates access fees to certain platforms for the provision of Sentiment Data. In the event of substantial modifications to the fee structure imposed by platform operators, Augmento retains the right to modify or terminate the Service.

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Augmento, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, trading losses, data loss, or business interruption, arising out of or in connection with your use of the Service, even if advised of the possibility of such damages.

Our total aggregate liability for any claims arising from these Terms or the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.